Delivery and returns information

Delivery

UK carbon-neutral delivery is £3 per order

You can add as many items as you like to your basket

There's no minimum order value

Hermes will make your delivery on a next day service

You can find the expected "delivered by" date below the product name on this page. This date is also on the checkout page and your order confirmation email

We only ship from one location, we don't send multiple deliveries, everything will arrive on the same day in the same delivery

When your order's on its way, we'll email you a tracking link. You'll also receive an email on the day of delivery with the expected delivery time

Deliveries are made Monday to Saturday

Please let us know if you have any problems with your delivery. We'll always refund or replace your purchase if there are any issues

This is our UK website which only provides delivery to the UK. You can change the website to select another delivery country

Deliver to another country

Visit our Help and Contact page

Returns

We provide free of charge 365 days returns and exchanges

You don't need a printer to make a return

Our returns service is paperless, carbon-neutral and speedy. We will usually make your refund or ship exchange a few days after you have made your return

You can return for a refund and swap over as many times as you like

Please let us know if you have any quality issues or are unhappy for any reason. We'll always refund or replace your purchase if there are any issues

We provide free of charge 365 days returns and exchanges in most countries

This is our UK website which only provides delivery to the UK only.

You can change the website to select another delivery country